We ask our members and partners to follow a few simple guidelines.

Program Guidelines

Big Island Made Members, Partners, and Sponsors pledge to abide by the following guidelines:

Agree to our terms and conditions—(link opens in a new window) this is the boring legal stuff, so we’ve highlighted the most important things to know.

Keep your listing updated and accurate.

Stay connected. We’ll add your email to our mailing list after your application is approved. Please stay subscribed so we can share important membership information.

If you’re active on social media, please like or follow us! Check us out on Facebook and Instagram!

Good vibes only. 😊 Do not use our social media accounts to publicly criticize other members, their products, or other locally owned Hawaiʻi Island businesses. We also have a zero-tolerance policy for hateful speech, defamatory language, bullying, or harassment.

Being part of the Big Island Made ʻohana means you share our values—your company should be committed to buying or doing things locally as much as reasonably possible.

If you encounter any technical issues or are dissatisfied with our services, please contact us directly so we can work with you to resolve any problems—our goal is to ensure your complete satisfaction.